Last updated: March 20, 2026
Your Privacy Matters: We are committed to protecting your personal information and being transparent about our data practices. This policy explains exactly how we collect, use, and safeguard your data.
At Ginvext ('we', 'us', 'our'), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency investment platform and related services. By using Ginvext, you consent to the data practices described in this policy.
We collect information you provide directly to us, including: name, email address, phone number, residential address, date of birth, government-issued identification (for KYC verification), financial information, tax identification number, and payment information.
We collect account credentials, security questions, two-factor authentication data, account preferences, and communication preferences.
We collect information about your investment activities, including: deposit and withdrawal history, trading activity, portfolio holdings, investment returns, and transaction timestamps.
We automatically collect certain information when you access our Platform, including: IP address, browser type, device information, operating system, access times, pages viewed, links clicked, and the pages you visited before and after using our services.
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
We use the information we collect to: (a) provide, maintain, and improve our services, (b) process your transactions and manage your investments, (c) verify your identity and comply with KYC/AML requirements, (d) communicate with you about your account and our services, (e) detect and prevent fraud and security breaches, (f) comply with legal obligations, (g) analyze usage patterns and optimize our Platform, (h) develop new features and services, and (i) provide customer support.
We may share your information with trusted third-party service providers who perform services on our behalf, including: payment processors, cloud hosting providers, identity verification services, customer support tools, and analytics providers. These providers are contractually obligated to protect your information.
We may disclose your information if required by law, regulation, legal process, or governmental request. This includes compliance with tax reporting requirements, anti-money laundering (AML) regulations, and responses to valid subpoenas or court orders.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
We may share your information with third parties when you explicitly consent to such sharing.
We implement industry-standard security measures to protect your personal information, including: encryption in transit (TLS/SSL) and at rest, multi-signature cold storage for digital assets, regular security audits and penetration testing, access controls and authentication mechanisms, intrusion detection and prevention systems, and employee security training. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access your personal information and receive a copy in a structured, machine-readable format.
You can request correction of inaccurate or incomplete personal information through your account settings or by contacting us.
You may request deletion of your personal information, subject to legal obligations to retain certain data (e.g., transaction records for tax purposes).
You can opt-out of marketing communications at any time by using the unsubscribe link or adjusting your account preferences.
You can control cookie usage through your browser settings, though this may limit certain Platform functionality.
Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses and adherence to international data protection frameworks.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain account information for the duration of your account plus 7 years for regulatory compliance. You can request deletion of certain data as described in Section 6.
Our services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information immediately.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes via email or prominent notice on our Platform at least 30 days before the changes become effective. The updated policy will be posted on this page with a revised 'Last Updated' date.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including: the right to know what personal information is collected, used, shared, or sold; the right to delete personal information; the right to opt-out of the sale of personal information; and the right to non-discrimination for exercising privacy rights. We do not sell your personal information.
If you are located in the European Economic Area (EEA), you have additional rights under GDPR, including: the right to access, rectify, or erase your data; the right to restrict or object to processing; the right to data portability; the right to withdraw consent; and the right to lodge a complaint with a supervisory authority. Ginvext serves as the data controller for your personal information.
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: privacy@ginvext.com or by mail at: Ginvext Privacy Department, San Francisco, CA. We will respond to inquiries within 30 days. You also have the right to contact your local data protection authority if you believe we have violated your privacy rights.
256-bit encryption and multi-signature cold storage
Full compliance with international privacy regulations
Access, download, or delete your data anytime
Our privacy team is here to help. Contact us anytime with questions or requests regarding your personal information.